Customers say TotalProtect warranties are worth the investment


As a responsible homeowner, you probably weigh the costs and benefits of each investment you make. We're sure many people have asked themselves if a TotalProtect® Home Warranty is worth the cost. The main benefit is that you won't be surprised with any large repair bills should one of your appliances or systems malfunction. You don't need to take our word on the value of this investment: We've heard from many longtime customers that our warranties are definitely worth the investment because of the time and money they've saved.

Here's what a few of our customers wrote on Consumer Affairs about their choice to invest in a home warranty from TotalProtect.

Joseph from New Jersey
Joseph, one of our customers from Pine Hill, New Jersey, shopped around before deciding on a home protection plan that fit his needs. He decided that TotalProtect was the best option, and his decision was a good one.

"I looked online at a few different other options, but TotalProtect seemed to be the best buy," Joseph wrote. "They have always been fantastic and very easy. When you call customer service to submit a claim, everyone's very nice and helpful."

TotalProtect makes it easy to file a request for service online or with one of our customer care representatives. There are people available to take your call 24 hours a day, even on weekends and holidays. Joseph also appreciated the speed and quality of service he's received from our service partners.

"The technicians [TotalProtect] sent have all been fine too," he continued. "They're on time as expected, so everything's been really good. TotalProtect is reliable, easy, affordable and definitely a good buy."

David from Arizona
Some people aren't quite sold on the necessity of a home warranty, especially if they already have homeowners' insurance. David, from Goodyear, Arizona, was in a similar situation when he bought his first house. He eventually decided to invest in a TotalProtect warranty and is glad he did!

"We've had Total Protect since we bought our house," David wrote. "I was apprehensive about getting the home warranty… but every time I've submitted a claim, they've answered it and it's only been my deductible. You can't beat that!"

Even if your house is new, there's always the chance that an appliance or system will experience a mechanical problem. Without a home warranty, you'll have to deal with the repair process alone. In David's experiences, TotalProtect takes the hassle out of these types of situations.

"I've had three or four claims so far and each time it's been excellent," he continued. "I've never had a problem with getting parts and [TotalProtect] always followed up and made sure that the contractor was doing what they were supposed to do."

We pre-screen our service partners so you never have to worry about getting poor quality repairs, and all repair companies offer a 180-day workmanship guarantee. When you invest with TotalProtect, you'll know that the job will get done quickly and efficiently at just a minimal cost to you.

The information in this article is intended to provide guidance on the proper maintenance and care of systems and appliances in the home. Not all of the topics mentioned are covered by our home warranty or maintenance plans. Please review your home warranty contract carefully to understand your coverage.