Get high-quality repairs with your home warranty


Have you ever had a horrible experience with a service provider that you found in the telephone book? Whether the repairman showed up late, didn't get the job done right or overcharged you, these are woes that many homeowners face. It can be tough to find a service professional that you can trust, because you can't see the quality of their work in advance. If you're lucky, a friend or neighbor can recommend someone, but even then you're at risk of being swindled.

One of the many advantages of a TotalProtect® Home Warranty is that you'll never have to take chances with service providers again. The professionals in the TotalProtect network are held to rigorous standards to ensure the quality of your repairs is where it should be. Here's why a home warranty and qualified service professionals should be part of your home protection plan.

The TotalProtect network
TotalProtect and its parent company, Cross Country Home Services, have been using the best service providers around the country for more than 25 years. Each professional is held to strict standards of quality, so homeowners can rest assured that they're getting the best service every time. Today, there are more than 40,000 technicians across North America in the TotalProtect network. Whatever appliance or system in your home is faulty, TotalProtect has the right repairman for you.

Standards for service providers
Before service professionals can join the TotalProtect network, they're subject to a thorough screening process. First, technicians must be fully licensed. They will not be accepted as service partners if they don't hold the current, valid licenses and qualifications that local and state laws dictate. All professionals must also carry comprehensive insurance coverage, including commercial liability, automobile and workers' compensation.

TotalProtect doesn't just stop there, all service providers are pre-screened to ensure that only first-class, qualified professionals are accepted into the network. These providers are subject to continuous qualifying and monitoring processes to ensure that they are providing the highest quality of service to each and every customer. Additionally, every service provider in the TotalProtect network offers a 180-day workmanship guarantee. If the job isn't done right, they'll come back to fix it at no cost to you.

If you purchase a home warranty, you'll have peace of mind knowing that your repairs will be done promptly and by a skilled, pre-approved professional. Your home will be back in working order in a jiffy, and you'll be able to get back to your normal activities.

The information in this article is intended to provide guidance on the proper maintenance and care of systems and appliances in the home. Not all of the topics mentioned are covered by our home warranty or maintenance plans. Please review your home warranty contract carefully to understand your coverage.