Customer care is our top priority at TotalProtect. Here's how to reach us.
- For customer service, please call 800.474.4047.
- For sales, please call 866.607.9674.
Email us:Use the form below to send us an email about your question or issue.
We look forward to assisting you.
I signed up for Total Protect after a nightmare of a heating incident with a heating company this past winter. Talking to a friend at work, he told me about Total Protect. Imagine my surprise when the AC wouldn't come on at the beginning of cooling season this year. Apparently, the heating company I had mis-wired my thermostat. Total Protect set me up with a reliable company that was prompt, polite and identified the problem swiftly. Thanks! After just two months after signing up I felt a bit guilty, but your customer service folks and everyone I dealt with were AMAZING. I'm very happy with everything about my plan.Theodore Y., Yorktown, VA